Documentation platform
Pricing and release posture
Public-safe explanation of IT Docs pricing and availability boundaries.
- Status
- Public production product lane
- Primary audience
- MSPs, IT departments, technical teams
- Commercial lane
- Core IT Docs is priced separately from PSA and Operational Intelligence
Pricing lane
TAHAI IT Docs is a separate product lane at $10 per internal user per month. Owner and staff accounts are billable seats.
Client View allowance
Core includes a read-only Client View allowance for approved client-facing material: 25 Client View users per organization, or 5 per paid internal seat, whichever is higher.
Boundary
This public KB should avoid exposing private infrastructure details, internal deployment notes, or unreleased backend implementation details.
Related links
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