Documentation platform
Projects and Client View
How IT Docs connects project work and approved client-facing information.
- Status
- Public production product lane
- Primary audience
- MSPs, IT departments, technical teams
- Commercial lane
- Core IT Docs is priced separately from PSA and Operational Intelligence
Projects connection
Project work belongs close to documentation because implementation changes are where operational truth is created. The product direction keeps scope, changes, notes, assets, and handoff material connected.
Client-facing allowance
Public pricing language should explain that approved read-only Client View access is an allowance connected to paid internal seats, while owner and staff accounts remain billable seats.
Related links
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