MSP control plane
Roadmap clarity
Public-safe boundaries for Operational Intelligence roadmap language.
- Status
- Product direction
- Primary audience
- MSPs and technical operations leaders
- Integration approach
- IT Docs and PSA capabilities first; BYO connectors before native tools
Release posture
Operational Intelligence should be described as product direction and planning unless a specific released capability exists. The public KB should separate what is available, what is in development, and what is planned.
Integration order
The expected integration posture is IT Docs and PSA capabilities first, bring-your-own connectors before native RMM or remote access tooling, and careful governance around evidence and policy gates.
Related links
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